Europcar is on the biggest car rental firms in Europe and they are currently facing accusations of operating illegally in the United Kingdom for the last two years which mean thousands of customers could claim their money back. The company is accused of selling rental agreements which has a duration of over 84 days, which requires an agreement with the Financial Conduct Authority (FCA), when they did not have the license to do so. According to the Telegraph, Europcar did not have the proper agreements nor paperwork accomplished between July 205 and June 2017. If the company is found guilty, they could face a fine of up to 10 percent of their annual total sales. This isn't the first time the car rental company has come under the spotlight. A few weeks ago, the company was accused of overcharging their British customers by tens of millions of pounds in inflated repair bills during the summer.
If the company is found guilty, it is unclear exactly how many people would be able to claim but it will most likely depend on the individuals' circumstances. A spokesperson for Europcar in a statement said: "As part of the normal course of its business, Europcar UK works with all authorities including the FCA in a fully cooperative and transparent manner. The company will not comment on speculation." The BRVLA, the trade association for the vehicle rental and leasing sector released they will not comment on speculation about an individual member. Their spokesperson added: "The BVRLA expects members to act with the highest level of professionalism and integrity, meeting all legislative and regulatory requirements." The car rental industry in the United Kingdom has suffered continuous scandals after scandals this year. It was revealed that British tourists renting vehicle abroad faced massive excess charges for accidents. In a separate incident, renters were being charged ridiculous amounts for deposits.